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Frequently Asked Questions
Questions & Answers
Questions & Answers

Frequently Asked Questions

At COCO-MAT Hotel Nafsika we have put together a FAQ where you’ll find the most frequently asked questions about our hotel. If your question isn’t displayed in our FAQ, our staff, will happily answer any queries in order to make your stay as relaxing and enjoyable as possible.

Why choose COCO-MAT Hotel Nafsika?
Peaceful location in Kifissia

Nestled in one of Athens' most elegant and leafy neighborhoods, COCO-MAT Hotel Nafsika offers a peaceful retreat from the pace of the city. Located in the heart of Kifissia, the hotel is within walking distance of boutique shops, cafés, and restaurants, while also providing convenient access to the area's major business and corporate offices. Whether you're visiting Athens for business or leisure, you'll enjoy a tranquil setting with excellent connections to the rest of the city.

Exceptional sleep

Exceptional sleep lies at the heart of the COCO-MAT experience. Every room features premium COCO-MAT mattresses, natural bedding, and a carefully curated pillow menu designed to provide outstanding comfort and ensure a truly restful night's sleep.

Excellent breakfast

We believe every great day begins with an exceptional breakfast. Each morning, we serve a carefully prepared selection of fresh, locally sourced ingredients, authentic Greek specialties, and international favourites. Consistently praised for its quality and variety, our breakfast is one of the highlights of the guest experience.

Authentic Greek hospitality

From the moment you arrive, our team is dedicated to making you feel welcome. Whether you're visiting for business or leisure, you'll enjoy attentive, personalised service throughout your stay. From sharing local recommendations to assisting with your travel plans, we are always happy to help, ensuring a warm and authentic Greek hospitality experience.

Do you have twin beds?

While we do not offer twin beds, we can, upon request, prepare a king-size bed (200 × 180 cm) with separate duvets and bed linen for added comfort.

Do you have family rooms?

Family rooms are available subject to limited availability. Please contact us directly via email so we can recommend the option that best suits your family's needs.

Do you have interconnecting rooms?

Interconnecting rooms are available subject to limited availability. Please contact us directly via email so we can recommend the option that best suits your family's needs.

Do you offer early check-in and late check-out?

Early check-in and late check-out are subject to availability and cannot be guaranteed in advance. Whenever possible, we will be happy to accommodate your request.

Does the front desk operate 24 hours a day?

Yes, our front desk is available 24 hours a day to assist you throughout your stay.

Do you have space for our luggage?

Yes. We are pleased to offer complimentary luggage storage before check-in and after check-out, allowing you to enjoy your time in the city without having to carry your bags. Simply speak to our reception team, who will be happy to assist you.

Is there a pool?

Our hotel does not feature a swimming pool.

Is there parking near the hotel?

Although the hotel does not offer private parking, it is located in a quiet residential area of Kifissia with minimal traffic, making street parking generally easy and convenient.

Do you have a spa?

Our hotel does not currently feature a spa.

Is there a gym?

At present, the hotel does not have a gym.

Is there a meeting room at the hotel?

The hotel does not have a dedicated meeting room.

Do you offer laundry services?

Laundry and ironing services are available upon request with at least one day's notice and are subject to an additional charge.

Do you have a restaurant?

Yes. Our restaurant is located on the lobby level, where breakfast is served each morning.

Do you have room service?

Yes, room service is available during the restaurant's opening hours, from 12:30 p.m. to 10:15 p.m.

Do you offer gluten-free, vegan, pescatarian, or other special dietary options?

Yes, we offer a wide variety of dishes to accommodate different dietary preferences and dietary requirements, including gluten-free, vegan, vegetarian, pescatarian, and other special dietary options. Our team will be happy to assist you in selecting the most suitable menu choices.

Do you offer breakfast boxes?

Yes, we would be happy to prepare a breakfast box for your convenience, provided we receive your request at least one day in advance.

What does the breakfast include?

Our breakfast features a daily buffet certified as a Greek Breakfast, showcasing a selection of PDO (Protected Designation of Origin) Greek products. In addition to the buffet, guests may also enjoy our à la carte menu, which includes eggs prepared in a variety of styles. Breakfast is served daily from 7:00 a.m. to 11:00 a.m.

How much does breakfast cost if it is not included in my reservation?

If breakfast is not included in your reservation, it can be added for €20 per person per day for in-house guests.

What is the breakfast rate for non-resident guests?

Breakfast is available to non-resident guests for €30 per person

How do I order room service?

Room service can be ordered by scanning the QR code available in your room, using the printed menu provided, or by calling the restaurant on extension 19.

What are the opening hours of the restaurant and bar?

Breakfast is served daily from 7:00 a.m. to 11:00 a.m. Our à la carte menu is available from 12:30 p.m. to 10:15 p.m., while room service is offered during the same hours.

Do you offer transportation to and from the airport or port?

Yes, we offer private transfer services to and from the airport and port, available at an additional charge. To arrange your transfer, please contact our front desk team at info@nafsika.gr.

Do you offer any special occasion packages (anniversaries, honeymoons, etc.)?

Yes, we would be delighted to arrange a tailor-made experience for your special occasion based on your preferences. These arrangements can be organised directly with our team and are available at an additional charge.

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